Telephone Support Network


Each week our team of trained volunteers ring our participants to offer support and friendship.

We keep notes of all our calls, and all information is handled securely and confidentially.

With the consent of participants we can signpost to other appropriate agencies.

We are always open to receive new referrals for our Telephone Support Network.


Are you you a good listener?

Do you have a bit of spare time?

Would you like to help support people who feel isolated?

We are looking for some new volunteers to join our dedicated team.
We need people who can offer a couple of hours, weekly or monthly, to phone our participants.  You will be part of a supportive network of telephoners, making calls from our base at Hornsea United Reformed Church on New Road.

The Living Well Project has made a real difference to the lives of over 100 people since it began in 2013.  You can be part of the next stage of our journey.

Telephone Support Network

About us

We are a community group based at Hornsea United
Reformed Church, New Road, Hornsea which is committed
to tackling and trying to overcome isolation in our community. To do this we try to provide a pathway back into active
community life and in so doing we seek to build healthier
communities, for the benefit of all.

What we can offer

We are offering regular contact with telephone – based support and help with finding relevant services you may require. We can offer friendship and an opportunity to share any concerns you may have. There could be invitations to meals, courses and
activities in the community that may interest you and in some cases transport can be arranged to these events.

How we operate

We welcome referrals from organisations and individuals in the community which must come with the consent of the individuals concerned.
We will treat all calls as being confidential and any personal information that is disclosed will be kept according to strict data protection principles.
We provide on-going training and support to our volunteers to ensure that all our work is carried out safely for everyone

What we do NOT offer

Unfortunately we are unable to offer home visits or a helpline you can call at any time for specialist counselling or advice.

Our telephone support service is provided free of charge.

How to contact us

If you are interested in volunteering, or if you would like to refer people to us:-

you can phone us on and leave a message on
01964 536544

Or you can call in to speak to us on most Wednesdays between 9.00am and 10.00am or at Thursday Coffee Mornings between 10.00am–12 noon, just make yourself known to one of our helpers.